NL
Privacy and cookie statement
15 February 2021
During the processing of personal data Owello B.V. works conform the requirements of the
applicable data protection legislation, like the General Data Protection Regulation. This
means we:
- clearly specify our purposes before we process personal data, by using this privacy statement;
- limit our collection of personal data to only the personal data needed for legitimate purposes;
- first ask for explicit permission to process your personal data in cases where your permission is required;
- take appropriate security measures to protect your personal data and we demand the same from parties who process personal data on our behalf;
- respect your right to access, correct or delete your personal data held by us.
Owello B.V. is the party responsible for all data processing. In this privacy statement, we will explain what kind of personal data we collect and for which purposes within our website Yellenge. We recommend that you read it carefully.
If you have any questions regarding the processing of personal data, you can find the contact details of Owello B.V. at the end of this privacy statement.
Contact form
You can use our contact form to ask questions or make any request.
For this purpose, we use your name and address details, phone number, email address and additional information about the event to be held. We need this data because of our agreement with you. We store this information until we are sure that you are satisfied with our response and six months thereafter. This way we can easily access the information in
case you have any following questions and train our customer service to improve even more.
Providing data to third parties
Except for the parties necessary to deliver the above mentioned services, we do not under
any circumstance provide your personal data to other companies or organizations, unless
we are required to do so by law (for example, when the police demands access to personal
data in case of a suspected crime).
Statistics
We keep statistics on the use of our website, but these are kept anonymous at all times.
Cookies
Our website makes use of cookies. Cookies are small files in which we can store information, so that you do not have to fill in that information again. We can also use them to see whether you are visiting us again.
The first time you visit our website, we will show you a notification explaining our cookies and ask for your permission for the use of these cookies.
You can disable the use of cookies through your browser setting, but some parts of our website may not work properly as a result of that.
We made arrangements with other parties who place cookies through our website. Nevertheless, we cannot fully control what they are doing with their cookies, so please read their privacy statements as well.
Security
We take security measures to reduce misuse of and unauthorized access to personal data.
We take the following measures in particular:
- We take physical measures to protect access to the systems in which the personal data is stored
- We make use of secure connections (Secure Sockets Layer of SSL) to encrypt all information between you and our website when entering your personal data
- We are ISO 27001 certified
Changes to this privacy statement
Wanneer onze website wijzigt, moeten wij natuurlijk ook de privacyverklaring aanpassen. Let dus altijd op de datum hierboven en kijk regelmatig of er nieuwe versies zijn. Wij zullen ons best doen wijzigingen aan je door te geven.
Inspection and modification of your data
You can always contact us if you have any questions regarding our privacy policy or wish to
review, modify or delete your personal data.
You have the following rights:
- Right of access: you have the right to see what kind of personal data we processed about you;
- Right of rectification: you have the right to rectify any personal data we have processed about you, if this information is (partially) wrong;
- Right to complain: you have the right to file a complaint against the processing of your personal data by us, or against direct marketing;
- Right to be forgotten: you can file a request with us to remove any personal data we have processed of you;
- Right to data portability: if technically possible, you have the right to ask us to transfer your processed personal data to a third party;
- Right to restriction of processing: you can file a request with us to (temporarily) restrict the processing of your personal data.
If you exercise any of the rights mentioned above, we might ask to identify yourself with a valid ID, to confirm it is your personal data. If so, it is important that you hide your social security number and photo.
We will usually respond to your request within one month. This term can be extended if the request is proven to be complex or tied to a specific right. You will be notified about a possible extension of this term.
Complaints
If you want to file a complaint about our use of personal data, please send an e-mail with the details of your complaint to info@yellenge.nl. We will look into and respond to any complaint we receive.
If you think that we are not helping you in the right way, you have the right to file a complaint at the authority. For The Netherlands, this is the Autoriteit Persoonsgegevens.
Contact details
Owello B.V.
Splendorfabriek 198
6525GX Nijmegen
E-mailadres: privacy@yellenge.nl
Telefoon: +31 (0)24 – 848 5135
KvK nummer: 74396242